Denial
I come up against a lot of denial when talking with people about spam and email. It makes sense, nobody likes spam. Nobody wants to send spam. And I do understand the initial denial when they hear...
View ArticleUnsolicited feedback
Those of us in the email space often have opinions about volume and frequency and opt-in and everything involved in email marketing. What we don’t always have is the luxury of receiving unsolicited...
View ArticleReport Spam button
Cloudmark has an interesting discussion about the Report Spam button and how it’s used.
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